Contacts

How to Reach Us

Thank you for your interest in openbookshelves.ca. The best way to get in touch with our editorial team is by email:

Please include a clear subject line and as much relevant detail as possible so we can route your message to the right person and respond efficiently.

What You Can Write About

We welcome messages on topics related to our website and its content, including:

Questions about our reviews, rankings, and guides on the fastest payout casinos in Canada
Corrections — if you spot outdated information, an error, or a payout detail that has changed, let us know
Feedback on our content, testing methods, or overall site experience
Partnership, advertising, or collaboration requests from businesses operating legally in the Canadian market

When reporting a correction, please mention the page you are referring to and describe what you believe needs to be updated.

Response Time

We read every message we receive. Our team usually replies within a few business days, although response times may be slightly longer during weekends, public holidays, or periods of high volume. We appreciate your patience.

Questions About Your Casino Account

Please note that openbookshelves.ca is an independent review and comparison website. We are not a gambling operator, and we do not process payments, hold player funds, or manage player accounts.

If you have questions or issues concerning deposits, withdrawals, bonuses, wagering requirements, or account verification, please contact the customer support team of the casino where you hold your account. You can usually reach them through the casino's official website via live chat or their listed support email.

Need Help With Gambling?

Gambling should always remain a form of entertainment. If you or someone you know is struggling with gambling, free and confidential help is available across Canada:

ConnexOntario — free, confidential support for problem gambling in Ontario, available 24/7 at 1-866-531-2600
Responsible Gambling Council (RGC) — an independent national organization offering information and resources on safer gambling: https://www.responsiblegambling.org

Most provinces and territories also operate their own problem gambling helplines, which can be found through local health services. Reaching out is confidential and free of charge.